The term ivory tower is a euphemism for being out of touch with practical or “real-world” matters. With respect to leadership, the more leaders distance themselves from the experiences of their front-line workers, the more out of touch they can become with the granular-level implications of their decisions. For as much as technology is changing the world of higher education, institutions need to invest not only in new technologies, but also in the “flow of know-how” Read more →